03Policies

Shipping policy

Last updated November 6, 2026

Free shipping on every order within the United States.

Cost

Free

Every US order

Ships

Within 24 hours

Of your order

Arrives

3 to 5 days

Business days after it ships. AK and HI, 5 to 8

Where we ship

We ship to street addresses in all 50 US states, including Alaska and Hawaii. We can't ship to PO boxes or to military addresses (APO, FPO or DPO), and we don't ship outside the US at this time.

Processing time

Orders ship within 24 hours of being placed [confirm weekends and holidays]. When your order ships, you get an email with a tracking link.

Delivery time

Delivery takes 3 to 5 business days after your order ships, by FedEx. Orders to Alaska and Hawaii take 5 to 8 business days. Business days are Monday through Friday, excluding US holidays.

Changes and cancellations

To change your address or cancel, email support@alcovenights.com as soon as possible. If the order hasn't shipped yet, we'll update it or refund it in full.

Lost or damaged packages

If tracking shows delivered and you can't find it, or it arrives damaged, email us within [X] days of the delivery date with your order number and photos of any damage. We'll send a replacement or a full refund.